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Our refund and
cancellation policy is designed to offer you maximum peace of mind even after
As we are quite efficient in
order processing – with most of our orders being shipped out on the day of your
order or the next working day, any requests for cancellation must be put in by
email, soon after placing your order. In such a case, your order will be
promptly cancelled and you will be issued a prompt refund on the same day or
within 1 working day.
In the event your order has
been dispatched with a valid tracking number, you will need to put in a request
in accordance with our refund policy stated next.
We have a full satisfaction or
money back iron clad guarantee for our products. If you are unsatisfied with
the product in any way including product damage just let us know upon receipt
and we will be happy to refund your purchase. In case of product damage, you
may be asked to provide proof through uploaded images depicting the damage so
that we could file appropriate claims with the carrier. Refunds will be
promptly issued upon your providing proof of return to origin of the disputed
So, it is safe to say we exceed
our refund policy in many ways – your peace is important to us and that is what
we have set out to do in the first place!